Author: Aaron Hamilton

OneStop Student Services will be open from 8 a.m. to 6 p.m. through the month of August. OneStop will have staff in 112 Jardine Hall ready to answer student questions regarding registration, financial aid, student accounts and admissions.

Students can call or chat with live OneStop staff 24 hours a day, seven days a week at 855-978-1787 or visit the self-help portal.

OneStop Student Services will be open Monday through Thursday, 8:00 a.m. to 6:00 p.m., and Friday, 8:00 a.m. to 5:00 p.m. Jan. 3-27. Students are welcome to drop in to 112 Jardine Hall for help with financial aid, student accounts or student record. If students are unable to come to our office, please call 855-978-1787 for 24-hour a day service.

OneStop Student Services’ in-person operations will be closed 8-11 a.m. Monday, Sept. 19. While 112 Jardine Hall will be closed during this time, students, faculty and staff can still access OneStop services by calling 866-978-1781 or by visiting WSU’s OneStop website.

OneStop Student Services is asking faculty to let students know it is extending its hours August and will be open 8 a.m. to 7 p.m. Monday through Thursday during the month of August at 112 Jardine Hall. During this time the in-person staff can help students with questions about admissions, first-year advising, financial aid, registration and their student account.

Students who can’t make it during business hours can visit the OneStop website if they are unable to visit the office in-person. Agents are also available to work with students 24 hours a day, seven days a week by calling 855-978-1787.

OneStop Student Services will be open 8 a.m. to 7 p.m. Aug. 1-Sept. 1 at 112 Jardine Hall. During this time, a staff and student worker will be available to answer questions about enrollment, financial aid, student accounts, records and registration.

Students who are unable to come by during business hours can contact the office 24 hours a day, seven days a week via phone or live chat at 855-978-1787.

A retirement ceremony for Lori Evans will take place 2-4 p.m. today, July 28. at 142 Rhatigan Student Center. Evans is retiring after more than 30 years of working for Wichita State OneStop student services as a First-Year advisor.

OneStop Student Services in-person operations will close temporarily Dec. 18 through Jan. 2. The OneStop Student Services call center will still take phone calls and chats all hours of the day during this time at 855-978-1787.

OneStop agents can answer most student questions and will create a ticket for questions that can’t be answered immediately. Agents will respond  to all tickets between Jan. 3-7 to all tickets.

Have questions about your student account? OneStop will still be available to take phone calls and chat sessions all hours of the day during the holiday break.

For more information, contact OneStop a 316-978-3990 or visit the OneStop website. If it’s a question not answerable through chat or the phone, a OneStop specialist will contact you within three to five business days after we’ve returned to campus.

OneStop Student Services will host an open house for faculty and staff noon-1:30 p.m. Wednesday, October 6 at Jardine Hall (room 112).

The open house will offer guests an opportunity to connect with OneStop specialists and first-year advisors to learn more about the all-hours services they provide students. It will also allow participants a chance to reconnect with the OneStop staff in person. Snacks will be provided.

The Office of Admissions will be closed from 3 to 5 p.m. Tuesday, July 20 for staff development. Please call 316-978-3085 if you need assistance.