Information Technology Services (ITS) has a Tech Help Desk located in Shocker Success Center (SSC) for current Wichita State students. The SSC Tech Help Desk is available to support students on personal devices. In addition to general Help Desk support, services will include: Hardware diagnostics University owned software installations and troubleshooting Providing loaner Chromebooks Limited malware removal The SSC Tech Help Desk is located on the third floor of the Shocker Success Center, Room 320. Contact information: Technology Help Desk: 316-978-4357, option 1 | helpdesk@wichita.edu Help Desk phone hours: Monday-Friday: 8 a.m.-6 p.m. Saturday: 9 a.m.-6 p.m. Sunday: Closed Help Desk office hours: Shocker Success Center, Room 320 Monday-Friday: 8 a.m.-5 p.m. – Student issues Book time with Tech Help Shocker Success Center