Announcing the new Tech Help Desk center for students

Information Technology Services (ITS) is excited to introduce its new Tech Help Desk located in Shocker Success Center (SSC) for current Wichita State students.

The SSC Tech Help Desk will be available to support students on personal devices. In addition to general Help Desk support, services will include:

  • Hardware diagnostics
  • University owned software installations and troubleshooting
  • Providing loaner Chromebooks
  • Limited malware removal

The SSC Tech Help Desk is located on the third floor in the new Shocker Success Center, Room 320.

Contact information:

Technology Help Desk:

316-978-4357, option 1 | helpdesk@wichita.edu

Help Desk phone hours:

  • Monday-Friday: 8 a.m.-6 p.m.
  • Saturday: 9 a.m.-6 p.m.
  • Sunday: Closed

Help Desk office hours:

Shocker Success Center, Room 320

  • Monday-Friday: 8 a.m.-5 p.m. – Student issues