During October, if you are enrolled in the HSA with NueSynergy and are electing the 2022 HSA with MetLife, you will to decide whether to rollover your existing HSA balance from NueSynergy to MetLife. This rollover option information will be made available when you complete your elections online.
Beginning Oct. 1, you will have the option to transfer your NueSynergy HSA to MetLife. To request your NueSynergy HSA be transferred to MetLife, you must sign in to your online account and select the transfer my HSA icon found at the top of your homepage, and accept the transfer disclosures.
Important Items:
- Transferring your NueSynergy HSA to MetLife is optional because your are allowed to have more than one HSA.
- Please note:
- For NueSynergy HSAs with an average daily balance of more than $2,000, the admin fees will continue to be waived.
- For NueSynergy HSAs with an average daily balance of less than $2,000, a $1.75 monthly admin fee will be charged to the account.
- The monthly admin fees above will replace the existing admin fee structure. All other published NueSynergy fees will remain as they are currently.
- You will have until Oct. 31 to complete the transfer of your NueSynergy HSA by selecting the transfer my HSA icon. If you opt to transfer your HSA after Oct. 31, you will be subject to a $15 account closure fee.
- If you are choosing to transfer your NueSynergy HSA and also participating in investments, you will need to close your investments and transfer them to your HSA cash account no later than Dec. 15. If your investments are not closed, your HSA will not be transferred to MetLife.
- Please note:
- Investment funds can take up to three to five business days to transfer to your HSA.
- For investments accounts, dividends and interest post on varying days, based on the fund that the account holder is invested in. Typically, they should all post within the first week of the month (possibly even by the third or fourth market day).
- If you are transferring your HSA to MetLife, you will not have access to your NueSynergy HSA from Feb. 2 to Feb. 11, 2022.
- NueSynergy HSAs indicated for transfer are being transferred in February to allow time to open the MetLife HSA and to allow any uncleared pending NueSynergy HSA transactions to settle prior to the account being closed.
- During the transition period after Dec. 31, if you have an HSA debit card that expires prior to your new MetLife HSA account being available you have two options to access your funds without the debit card: Transfer funds from your NueSynergy account to your personal bank account and make payments to the provider, or submit the claim using the HSA Bill Pay feature under the main menu and NueSynergy will provide the payment to your provider from the funds in your HSA account.
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- Please Note: If you initiate an online claim in the last 2 weeks of January it may delay the transfer of funds to MetLife.
For more information, please view the NueSynergy to MetLife Transfer guide or visit the Open Enrollment 2022 website.